Frequently Asked Questions



You did not receive your password

It sometimes happens that the mail with the password ended up in your Spam folder. This problem might also be due to a misspelled address when registering. please check that the email has not been classified as Spam and if the email address you indicated when registering is correct.


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Your password does not work

That is probably due to the capital letters in the password: please make sure you type them correctly. The best way is certainly to copy-paste the password from the email we sent you originally, by paying attention not to paste a space at the end of the password.


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You want to change your alias or your telephone number

1. It is necessary that you deactivate your button (by clicking on « deactivate your button »)

2.Then follow the instructions to create a new button.


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Your contacts can’t reach you anymore and the following message is displayed «failed call (code 400) »

This error is due to the fact that you have already received on your number the maximum total of 1 hour of communication which are allocated per user per week.


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The number you want to be reached on is not accepted by the service

We carry calls to French numbers only for the moment: other international numbers are not accepted. We are planning on removing this limit quite shortly.


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You want to phone, but you do not know how it works

ou not also no service which allows you to phone, it is a service you allows you to be called without your interlocutor's needing to know your telephone number. Many thanks for your interest. To phone you, your correspondent, must simply click on your button (who is displayed at the end of your mail, on your Internet site or on your blog).


When you are on the line, your correspondents hear you very well, but you not

Thank you for proving that the computer and the microphone are roadworthy and that they have a sound level enough well brought up. We recommend carrying a helmet with microphone; it ameliorates the quality of communication.


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How to integrate your button in your email or your blog



Yahoo! Mail beta

Image with integrated link

Simple link and HTML code

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Yahoo! classic

Image with integrated link

Simple link and HTML code

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Hotmail

Image with integrated link

Simple link

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Gmail

Simple link

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AOL

Simple link

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OutLook

Image with integrated link

Simple link and HTML Code

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OutLook Express

Image with integrated link

Simple link and HTML code

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Thunderbird

Image with integrated link

Simple link and HTML code

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Mail (mac)

Simple link

Image with integrated link

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Blogs / Websites

Simple link

HTML code